Contact Us
We’re Here to Help
Questions about sizing, materials, delivery or a custom request? Contact Zhenarae and include the product link whenever possible.
We aim to respond within 24 hours. Messages sent on weekends or public holidays may take slightly longer.
For Sizing Help
Please include your height, weight, bust, waist and hip measurements, together with the product link and the size you are considering.
For an Existing Order
Please include your order number and the email address used at checkout so we can locate your order quickly.
Custom Requests
For custom measurements, preferred length, occasion details or inspiration images, please use our Custom Qipao & Chinese Dress Consultation.
You can also review our FAQ, Size Guide and Shipping Policy.